Retail & distribution

From checkout to shelf edge

A store never stops. Point-of-sale network, sales-floor Wi-Fi, electronic shelf labels, video surveillance, telephony: Assutech installs, certifies and monitors your entire store IT. One contact, one party accountable.

Request a site survey See the full chain

Context

A shop floor is not an office

Retail constraints have nothing in common with those of an office floor. That is precisely where generalist IT providers come unstuck.

A dead till costs money by the minute

Queues, abandoned baskets, customers walking out. In a store, a network fault is measured in lost revenue, not in support tickets.

Office Wi-Fi will not hold a sales floor

Metal shelving, stockrooms, cold rooms, customer density, handheld scanners and mobile card readers: coverage is calculated on plan and verified on site, never guessed.

Your prices change every day

Promotions, markdowns, relabelling: paper costs hours of staff time and creates gaps between the shelf and the till — the leading source of customer disputes.

Nothing happens during opening hours

Work is carried out overnight or behind closed doors, and the store must be trading on time the next morning. That is a scheduling constraint as much as a technical one.

Assutech rack: fibre termination, router, phone system and patch panel — An Assutech installation: fibre termination, router, phone system and patching in a single rack.

The full chain

From the fibre at the door to the label at the end of the aisle

This is what sets us apart. Managed service providers do not pull cable. Cabling firms do not run your IT. Shelf-label installers only fit labels. We cover the entire chain, and we answer for it.

The internet link and phone lines: we are the operator, not a reseller
The cabling, installed then certified with a Fluke tester, with an outlet-by-outlet report
The till network, back office, Wi-Fi access points and stockroom
The PC workstations, servers and IP phones, supplied, installed and monitored
Electronic shelf labels, connected to your point-of-sale system
Video surveillance, backup and continuous monitoring

Our scope

What we install in your store

Till & back-office network

A separate, reliable network for your tills, card readers and retail management software. Networks & infrastructure

Sales-floor Wi-Fi

Coverage calculated on plan then verified on site: scanners, mobile card readers, stockroom, plus an isolated guest network. See more

Certified RJ45 cabling

Every outlet measured and documented, eligible for extended manufacturer warranties. Certified cabling

Electronic shelf labels

The shelf price and the till price finally identical, updated in seconds. Shelf labels

Video surveillance

Cameras, recording and remote access, within the applicable regulations. Security & video surveillance

Telephony & customer greeting

Switchboard, call routing, opening hours, on-hold messages and stockroom handsets. Telephony & UC&C

Internet link & failover

Fibre, 4G backup and prioritisation of payment traffic. We carry the line ourselves. Telecom operator

Cybersecurity & backup

Protection for till workstations, the back office and video recordings. Cybersecurity

PC workstations, servers & IP phones

The hardware too: office and till workstations, in-store server or NAS, wired and cordless IP handsets. Supplied, installed, backed up and monitored by our own team. Workstations & servers

Monitoring & managed services

Links, tills, access points and labels watched continuously — before the store notices. Managed IT services

Our method in store

Four steps, and the shutters go up on time

On a retail site, scheduling matters as much as engineering. Here is how we work.

On-site survey

Store plan, shelving runs, till positions, stockroom, cold rooms and the Wi-Fi coverage required.

Work outside trading hours

Overnight or behind closed doors. The store is handed back clean and trading for the next opening.

Certified acceptance

Every link measured with a Fluke tester, labelling plan and acceptance file handed over on delivery.

Continuous monitoring

Links, tills, access points and labels watched around the clock, with a helpdesk that knows your store.

Our installations

Our own racks, not catalogue stock photos

Every photograph below was taken on an installation carried out by our own engineers.

Patch cabinet with Cat 6 panels, switch and telephony gateways — A complete rack: Cat 6 patching, switch, gateways and phone system.

Lockable wall cabinet with switch, router and Wi-Fi access point — Lockable wall cabinet, colour-coded cabling, access point on top of the rack.

Cat 6 patch panel and PoE modules above a phone system — Cat 6 panel and PoE power for the handsets, patch leads dressed and labelled.

42U server rack in a technical room, patching and telephony integrated — Server rack in a technical room: patching, server and telephony in one cabinet.

Chains & multi-site retailers

The same store, ten times over

For a chain or a franchise, the difficulty is not fitting out one store: it is getting exactly the same result in the next one, and being able to discuss it all with a single person.

A standard deployment pack, reproduced store by store
A central asset inventory, site by site
One helpdesk number for your entire estate
New store opening: a lead time quoted in advance and met
Our vehicles and engineers set out from Le Mesnil-le-Roi, near Paris

Assutech service vehicles outside the Le Mesnil-le-Roi premises — Our service vehicles, leaving our premises in Le Mesnil-le-Roi.

Our commitment

One number, no hand-offs

This is the promise our competitors cannot make, because at least one link in the chain is subcontracted. Ours is not.

No more "it's the cabling", "it's the carrier", "it's the till software". You call, we take the problem, we fix it.

Talk to us about your store

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From the fibre entering your store to the label at the end of the aisle, all of it is ours. If something goes wrong, you dial one number and we hand you off to nobody.

Assutech commitment · Retail & distribution