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MSP managed services

Hand your information system to a managed service provider

Administration, monitoring, security and maintenance of your IT infrastructure. As a Managed Service Provider, our teams take on all or part of your systems continuously and proactively, under a tailored contract matched to your IT maturity.

An Assutech technician in a server room.
Our services

A managed service calibrated to what you actually need

Full managed service

Full delegation of the administration, monitoring and security of your information system.

Partial managed service

Targeted cover of specific functions or infrastructure, alongside your in-house team.

Monitoring & remote maintenance

Proactive monitoring of your servers and workstations, real-time alerts and remote resolution.

IT asset management

Inventory, updates and tracking of your PCs, servers and peripherals, across one or many sites.

Tailored maintenance contract

Support hours, response times and scope defined clearly from the outset.

Reporting & governance

Dashboards and regular reviews to keep full visibility over the state of your IT.

Where we start

You cannot monitor what you cannot see

Most companies believe they know their IT estate — until they have to answer precisely: to a cyber insurer, to an auditor, to a client demanding guarantees, or to a NIS2 deadline. That is when the blind spots appear.

  • What is actually plugged in to your network today?
  • Who uses which machine, and since when?
  • Which workstations no longer receive updates?
  • Which subscriptions are you paying for services that stopped?

Without answers to those four questions, monitoring stays partial and a security policy rests on assumptions. Our first job is therefore not to monitor: it is to take stock.

How we work

See, know, act

Three stages, in that order. The inventory comes before monitoring, which comes before intervention.

A typical poll: what the console sees, and what we do about it.

See

We take stock of everything connected to your network: workstations, servers, printers, access points, IP phones, cameras — including the devices nobody manages any more. Every item gets a record: model, serial number, version, warranty, user.

Know

The inventory becomes usable: which workstations are out of support, which backups have never been restored, which licences are paid for twice, which hardware is coming out of warranty. You decide on facts, not impressions.

Act

NinjaOne does not merely observe, it acts: patches deployed, remote takeover, alerts on the equipment that matters, replacements anticipated rather than endured. And every job updates the inventory by itself.

Our process

From discovery to an inventory kept current

  • 01
    Take stockCredential-free network scan with NinjaOne, reinforced by Lansweeper on heterogeneous or industrial estates, and completed by a survey on site. The scan also picks up agentless devices — printers, cameras, switches, forgotten equipment. Anything that answers no query is found by hand: a device you cannot see is still a device at risk.
  • 02
    IdentifyEvery device is qualified: vendor, model, operating system, version, role, owner. Whatever cannot be identified is flagged as such rather than counted as compliant.
  • 03
    ReconcileThe same device often appears in several sources — directory, backup, invoice, antivirus. We reconcile them into a single record and one reliable figure.
  • 04
    Keep it currentThe inventory is alive: it is updated at every job and with every new device. An estate documented once a year is useless eleven months out of twelve.
Day-to-day operationsNinjaOne

Our everyday platform: network discovery, inventory, patch deployment, remote takeover, monitoring and alerting. The same tool sees and acts — no gap between what is observed and what is fixed.

In-depth discoveryLansweeper

When the estate is heterogeneous, poorly documented or industrial — PLCs, OT equipment, hardware on which no agent can be installed — we add agentless discovery that identifies vendor, model and operating system without credentials.

The two inventories are reconciled into a single record per device. You remain the owner of that data and can export it at any time, including if you change provider.

This inventory is yours. You receive it, it stays valid, and it follows you even if you one day decide to work with someone else.

Our approach

A clear contract, so there are no unpleasant surprises

A poorly scoped managed service leads to cost overruns, data loss or downtime. We define a precise scope with you before you hand over the keys.

  • Tailored contract matched to your company's IT maturity
  • Proactive monitoring to get ahead of incidents
  • Clearly defined response times and support hours
  • Regular reporting so you stay in control of your information system
Assutech engineer patching a cabinet
Our own salaried engineers work on site: no link in the chain is subcontracted.
A follow-up visit to a client under contract: reviewing things together, on screen.
Budget estimator

What would managed IT services cost you?

Adjust the number of users and the service level to get an indicative budget range.

From 9 € per user per month (Responsive support plan, excluding installation)

10 users
Service level
Additional options
Indicative monthly estimate
90 € – 160 €/ month excl. VAT

Indicative, non-binding estimate based on entry-level rates observed on the French market. The exact price depends on your existing infrastructure and will be confirmed after a free audit with our team.

Request a tailored quote

Is your IT slowing you down rather than helping?

Hand your IT to experts without losing control.

Request a quote 01 30 09 68 90